Define eligibility rules

Create smart returns rules for your online store with AfterShip Returns Center and offer a personalized experience to shoppers. Customize rules as per your returns policy to reduce processing costs. 

🔧 Set up eligibility rules

  1. Go to Eligibility rules page > Specify returns window 
  2. Allow single or multiple returns per order > Specify rule for discounted items
  3. Define ineligible product tags and type
  4. Save changes

Eligibility rules for discounted items, product tags, and types are supported only for Shopify, BigCommerce, Magento1, and 2 stores.

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