How to setup auto label generation?

How it works?

By setting up auto label generation, you can generate and send returns labels with your shipper account.


Pre-requisite to setup auto label generation

i. Your courier shipper account

ii. Postmen account (Postmen is a shipping API product developed by AfterShip.)


Supported couriers

  • UPS
  • USPS via Endicia
  • DHL
  • Australia Post
  • Seko Logistics (Omni Parcel)
  • Star Track


Steps to setup auto label generation in Returns Center

1. Sign up / Login Postmen

Sign up Postmen ( or login to Postmen if you have an account already.


2. Setup your shipper account in Postmen

In Postmen Shipper Accounts, click "Add new" to setup your shipper account.

(How to setup Postmen Shipper Account)


3. Create an API key

In Postmen API Keys , click "Add new API key".

Click submit, and then copy the generated Postmen API Key for future steps.


4. Log into your Returns Center

5. In Returns Methods, click "Edit" on the appropriate "Returns Label" method.


Paste the "Postmen API Key" and click "Setup Now".


Follow the screen instructions to setup appropriate shipper account, service type, and returns address.

For example


How to generate labels

1. Ensure that Returns Label is enabled, so that your customers can choose it while they request a return.


2. When you approve a RMA, you can generate a returns label by clicking "Generate Now".


3. A label with tracking number is generated. Then click "Update" button to save the changes and notify your customer. Your customer could download the label from the email notification.

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