Returns window is the number of days within which buyer is allowed to submit returns request. It contains a number of options, including the selection of the item for return, the method of return and various other options.
Steps to set up the returns days window for an order:
- Sign in to your account, Go to Settings > >Eligibility rules as shown below:
- Type the number of days in Returns Window within which you want your customers to return their products after the order has been placed and then click on the update button.