Returns window is the window which a customer sees while making a return. It contains a number of options including the selection of the item for return, the method of return and various other options.
Steps to set up the returns days window for an order:
- Sign in to your account, Go to Settings > >Eligibility rules as shown below:
- Type the number of days in Returns Window within which you want your customers to return their products after the order has been placed and click on the update button
- Thus returns can only be made for the items that were placed within the returns criteria days