How to use Merge Tags in notifications?

Returns Center offers merge tags for dynamic information. Paste a merge tag into your branded emails or custom emails to add personalized or dynamic content. Here is the list of merge tags available.


Display the name of your customer



Display the unique RMA id of a return request



Display the associated order number of a return request



Display the reject reason. It will be displayed only if the return is rejected.



Display the relevant shipping instructions to ship the return items, according to the Returns Methods chosen by customers.



Display your store name



Display your "Contact Us" URL or email




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