How to enable Auto Approval in Returns Center

As per the normal return workflow, the seller has to manually approve a return request. To further streamline the return process, the merchants can enable the auto-approval of return requests by enabling it in the Returns Method section.

pastedImage0.png

There are two scenarios based on whether the return is approved with a label or not. 

  • For the non-label scenario, you simply need to change the Approval Process in the Advanced Settings at the bottom of a Return method. Once a customer submits a return request, it'll be auto-approved.

pastedImage0__1_.png

  • To automate a Returns Method using labels, you need to connect your Postmen account to your Returns Center. Once a return request is submitted, it'll go in Pending state and will wait for label generation. Once the label is generated, the request will be auto-approved.

pastedImage0__2_.png

 

Please note, only UPS courier is supported as of now.

Was this article helpful?
0 out of 0 found this helpful