Add internal notes

You can now provide additional notes on the returns detail page. These notes can only be viewed by you and other team members.

How can they be used?

📌 provide special instructions regarding the request

📌 inform if the request needs to handled on priority basis

📌 mention extra details 

📌 present key points to consider when handling the request

Add internal notes

  1. Go to the returns page > select request to add notes
  2. Edit note > Save 
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