Enable refund for approved returns

Shopify Plus users can enable refunds (in the form of a gift card) for an approved return from AfterShip Returns Center. The refund needs to be set up manually.

📱 Create a Private App API key (Shopify)

  1. Go to Apps from Shopify admin > Manage private apps 
  2. Enter the required details to create a new private app
  3. Save changes to generate an API key and password

🔗 Connect Private App to AfterShip

  1. Login to Shopify admin
  2. Request Shopify support to enable “Gift card API” for the private API
  3. Uninstall AfterShip Returns Center app from Shopify (if already installed)
  4. Enter Private App API and password into the AfterShip account
  5. Connect 
Was this article helpful?
0 out of 0 found this helpful