Create CNAME Entry for Branded Returns Page in Bluehost
Plans: Essentials, Premium, Enterprise Platforms: All platforms
Bluehost is a web hosting company that enables businesses to create custom domains. Get a custom domain for your branded returns page and deliver a personalized post-purchase experience to shoppers.
Note that enabling SSL is mandatory due to the new Cloudflare policy. So, if you are already using a custom domain, make sure the SSL is activated at your end as well for uninterrupted and delightful experience. Connect with our support team for the same.
Bluehost supports two interface options Legacy and Rock. While both the interfaces are quite similar, the location of certain settings may vary between the two.
Let us suppose you wish to set the custom returns page URL as https://returns.brandname.com. So, the value of the host filed will be returns.
Go to Bluehost > Domains > Zone editor > Select a domain from the drop-down menu > Add DNS Record section
Consider www.domains.com as your website and enter details as follows
Host: Based on the above example returns*
Points to: domains.myreturnscenter.com
Domains is a placeholder for your brand's name (i.e., ANTIQUEVASE), this is the returnscenter.com URL that was set up when you first installed AfterShip Returns to your Shopify store (i.e., antiquevase.returnscenter.com)
TTL: Leave it unchanged
Custom domain: https://returns.domains.com
Save all changes
The changes will be brought into effect in 48 hours.
Overview
Bluehost is a web hosting company that enables businesses to create custom domains. Get a custom domain for your branded returns page and deliver a personalized post-purchase experience to shoppers.
Note that enabling SSL is mandatory due to the new Cloudflare policy. So, if you are already using a custom domain, make sure the SSL is activated at your end as well for uninterrupted and delightful experience. Connect with our support team for the same.
Bluehost supports two interface options Legacy and Rock. While both the interfaces are quite similar, the location of certain settings may vary between the two.
Add host value
Let us suppose you wish to set the custom returns page URL as https://returns.brandname.com. So, the value of the host filed will be returns.
Create CNAME entry
Go to Bluehost > Domains > Zone editor > Select a domain from the drop-down menu > Add DNS Record section
Consider www.domains.com as your website and enter details as follows
Host: Based on the above example returns*
Points to: domains.myreturnscenter.com
Domains is a placeholder for your brand's name (i.e., ANTIQUEVASE), this is the returnscenter.com URL that was set up when you first installed AfterShip Returns to your Shopify store (i.e., antiquevase.returnscenter.com)
TTL: Leave it unchanged
Custom domain: https://returns.domains.com
Save all changes
The changes will be brought into effect in 48 hours.
Updated on: 17/10/2023
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