Ability to manually create RMA's from within admin panel

9

Would like to see the ability to manually create an RMA from within the admin panel.


Comments

3 comments
  • Can't agree more. If for any reason one of our customer is unable to open a request, or if we would like to make a commercial gesture and allow a customer to open one even if it does not meet the required conditions, we should be able to create some ourselves.

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  • Yes, please! I just logged in now to see if it was possible because I have a return coming in that has no corresponding invoice in Shopify.

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  • Some customers prefer to call in and want us to create a RMA for them to have them send items back for return. Currently there is no possibility to create a RMA or Return from within the Admin interface, but it would be very helpful to have the ability to do this as an admin.
    Right now we have to handle those returns manually and then there is no tracking for these returns.

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